Refund Terms

Welcome to the LORVANETHIS Refund Terms page. Our policy is designed to ensure a smooth experience for our customers. If you have any questions, please contact our support team for assistance.

Eligibility for Refunds

LORVANETHIS offers refunds under the following conditions:

• Items must be returned within 30 days of purchase.
• Products should be in their original packaging and in unused condition.
• Proof of purchase is required for all refund requests.

Non-Refundable Items

Certain items are non-refundable, including but not limited to:

• Gift cards.
• Downloadable software products.
• Personalized or custom-made items.

Refund Process

To initiate a refund, please follow these steps:

1. Contact us through our Contact Page to request a return authorization.
2. Send the product back to us using a trackable shipping method to ensure safe delivery.
3. Once received, our team will inspect the item and approve or deny your refund.

Refund Timeframe

Approved refunds will be processed within 7-10 business days. The credited amount will automatically be applied to your original method of payment. Please note that processing times may vary depending on your bank or credit card company.

Exchanges

If you wish to exchange an item, please follow the refund process and place a new order for the desired product.

Contact Us

If you have any questions or require further assistance, please do not hesitate to contact the LORVANETHIS support team at [email protected] or call us at (555) 123-4567.

Thank you for shopping with LORVANETHIS.